By checking the appropriate box on the enrollment application form, you can request credit transfer or recognition of prior learning (RPL) at the time of application. At the time of enrollment, Solis Admissions will give you a Credit Transfer or RPL form. To get course credit, you must present the original transcripts. At the time of enrollment, the manager of Academics will approve your request for course credit or RPL. Based on the course credit or RPL awarded, your itinerary and course length will be modified, and your COE will be produced as necessary.

Solis often waives the charge for units transferred via course credit or RPL. However, there can be an administrative fee associated with it.

Students can access our student portal to view their findings, visit with their trainer in person, or contact student services at Info@soliscollege.sa.edu.au

Through the Institute's complaints and appeals process, which is posted at Policies & Procedures, students may submit a free academic appeal.

When taking an assessment, students are given two chances to get it right unless they are absent from class due to illness and provide a doctor's note with a date on it.

If you successfully completed your course and paid all fees, you are qualified to get your transcripts, certificates of attainment, and course completion letter.

Yes, you can defer or suspend your studies by submitting a deferment or suspension application form. Head of Student Administration and Quality will review your application in line with our deferral, suspension, and cancellation policy and procedure located at Policies and Procedures

You will need to show that there are compelling or compassionate reasons that justify postponing or suspending your education.

the justifications for deferring or suspending while you're in school. When: A student may request to temporarily defer or halt their education.

There are situations that are genuinely compelling or sympathetic. Conditions that are compelling or compassionate include, but are not limited to:

Serious illness or injury that prevents the student from attending class, as stated on the medical record.

A close family member's death or serious illness (when feasible, a death certificate must be submitted); political unrest or a natural disaster in the student's home country that necessitated emergency travel and interfered with the student's education; and
a horrific encounter like

You must visit a doctor to get advise about your health and receive a medical certificate. Your medical condition and the duration of your ineligibility for class attendance must be stated in the medical certificate. Solis should be informed as soon as possible.

To discuss your options, you must contact student support services at Info@soliscollege.sa.edu.au and speak to one of the finance officers on staff.

Every student has a right to express any opinion that could influence their academics. We advise students to first speak with the individual or people they want to appeal to or file a complaint with. Otherwise, students have a few options: they can talk to student support services, email Info@soliscollege.sa.edu.au, fill out a form for a complaint or an appeal that is available on our website or on campus, or they can just leave comments in the box next to the student notice board. Please visit Policies and Procedures to access the policy and procedure for our complaints and appeals.

The following link will take you to more information: Useful Forms and Links