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CHC52021 - Diploma of Community Services

CRICOS Course Code: 112335A

CHC52021 Diploma of Community Services- Course Overview

Key information

Course: Diploma of Community Services
Course Code: CHC52021
CRICOS Course Code: 112335A

RTO Code: 45902
CRICOS Code: 04050B

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What is the CHC52021 Diploma of Community Services?

This qualification provides students with the training to work in the community services sector and equips them with specialised skills such as program coordination, service planning, and case management. 

Graduates are trained to respond appropriately to unpredictable and complex problems and find the information they need to solve them. They may be required to connect clients with advocacy and representation services, or develop and lead community engagement strategies. They can work independently with only broad oversight from senior management, and may be called upon to supervise volunteers or manage a team of other community services workers.

Why should I do my diploma in community services with Solis College?

Solis College’s core values are respect and integrity. Our mission is to become one of Australia’s leading RTOs by providing high-quality training and exceptional service, and by placing students at the core of everything we do.

Some of the advantages of studying with Solis College are:

  • Friendly, approachable, and highly qualified trainers.
  • CRICOS accredited, with a proven track record of supporting international students to get qualified and into the workforce.
  • Rolling intakes, meaning you can start studying at any time.
  • Evening and weekend classes, providing maximum flexibility for students.

These are just some of the ways we put our students first.

83% of Solis College graduates find work in their chosen industry.

Jeniffer

Student Insight Report

276

students graduated in 2023

98%

placement rate

96%

students would recommend solis to a friend

83%

students found a job in the first 2 months

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Course Structure

What will I learn in the CHC52021 Diploma of Community Services course?

The CHC52021 qualification reflects a significant amount of knowledge and skill for working in the community services industry.  The course is comprised of a total of 20 units of competency – including 12 core units, and 8 elective units.

The 12 core units included in the course are:

UNIT CODES
COURSE UNITS
CORE/ELECTIVES
CHCCCS004
Assess co-existing needs
CORE
CHCCCS007
Develop and implement service programs
CORE
CHCCCS019
Recognise and respond to crisis situations
CORE
CHCCSM013
Facilitate and review case management
CHCDEV005
Analyse impacts of sociological factors on people in community work and services
CORE
Recognise and respond appropriately to domestic and family violence
CORE
CHCDIV001
Work with diverse people
CORE

The 8 elective units are:

The elective units are:

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How is the course presented?

The course is a blended format, consisting of both face-to-face training and online learning.

Students will learn through:

  • In-class training from one of our expert instructors. The training is suited to a range of preferred learning styles and includes direct seminar-style instruction, practical hands-on demonstrations, group projects, and individual assignments.
  • Self-paced online learning, where students can work through our digital training materials at their own pace from the comfort of home.
  • A practical work placement, where students spend a number of weeks on-site at a live workplace, observing and assisting community service workers in their daily roles.

How long will it take to complete the CHC52021 course?

The community services diploma requires a total of 104 weeks to complete – including all face-to-face training, assignments, online learning, and work placement.

The work placement will require 400 hours spent in an active workplace, and students should ensure they are fully available for that period.

How much time will I need to invest each week?

The diploma is a full-time course, and it’s expected that students will commit around 20 hours a week to learning (including both face-to-face training and self-paced online learning).

The work placement requires a larger weekly time investment, and students should expect to be on-site full-time (normally Monday to Friday) for the entire placement.

Can I get credit for subjects I've studied before?

If you’ve completed some of the units for the CHC52021 diploma as part of another qualification, you may be able to apply for a credit transfer for those units – meaning you may not need to take them again.

Also, in some cases, you may have training or workplace experience that may be eligible for recognition of prior learning (RPL).

This is assessed on a case-by-case basis. But if you have previous experience or training related to the units in the course, it’s probably worth getting in touch with us to discuss it.

Pathways to employment

For most people, the Diploma of Community Services provides all the qualifications they need to get into the workforce. According to Jobs and Skills Australia, in 2022, only 1.37% of Community Services graduates went on to study further VET courses – they already had what they needed to start work.

Solis College currently has a 97.6% employment rate for past students – we have a proven track record of helping people find employment.

This is partly through providing an excellent standard of education, but our connections within the industry are also a factor – it’s not unusual for students to be offered work at the workplace where they completed their practical placement, and many industry employers now regularly approach Solis College to enquire about potential future staff.

The diploma is a great pathway to a stable, dynamic, and satisfying career in community services.

What other courses could help me find work in this field?

Solis College has a range of course options that can help people find work in the community service and care industries. Some of the other courses we have on offer are:

CHC43015 – Certificate IV in Ageing Support

This qualification equips students to work in aged care, performing specialised tasks in a residential, home, or community-based setting. Graduates can work without direct supervision and are capable of leading small teams of other staff.

CHC43121 – Certificate IV in Disability Support

This qualification equips students to assist people living with disability – both directly, and by supporting them towards independence, self-reliance, and better community participation. Graduates can work without direct supervision and are capable of leading small teams of other staff.

CHC33021 – Certificate III in Individual Support (Disability or Ageing)

The Cert III in Individual Support is a qualification to train people to work in community and residential settings, and provide person-centred support to people who may require additional care due to ageing, living with disability, or some other reason. The course has two possible streams – Disability or Ageing – each of which has its own specialised training, placement opportunities, and potential career paths.

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Entry Requirements

Are there any entry requirements for the CHC52021 course?

To enrol in the CHC52021 diploma, there are a few criteria you’ll need to meet. Specifically, you’ll need to:

Course Duration

104 Weeks of Full Time Study

Campus Location

Level 5/117, King William St, Adelaide, South Australia, 5000

Contact Details

Ph: 0410 140 757 Email: info@soliscollege.sa.edu.au

Intake Date

Quarterly Intake

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Some FAQs By Our Students

You'll need access to some basic equipment throughout the course. You'll need a laptop with wifi, current Microsoft Office software, and access to the internet.

You'll also need a private email address set up - although this could be a free account with Gmail or an equivalent provider.

Lastly, you'll need a working mobile phone.

The course is assessed through a variety of methods, including:

  •  Written tests and quizzes
  • Projects, case studies, and other assignments (working both in groups and individually)
  • In-class observation of demonstrated skills by your trainer.

 

Successful completion of the course will require a satisfactory grade on all assessments.

Yes. If you receive an unsatisfactory grade in one of your assessments, you will be permitted one chance to re-take the assessment.

You must be successful in this re-assessment to pass the relevant unit and be awarded your diploma at the end of the course.

The CHC52015 diploma is nationally recognised training provided by a fully accredited Australian RTO (#45902).

The qualification is recognised by almost all community service employers within Australia

In some instances, a workplace may specify an older qualification as a requirement for employment.

The CHC52021 diploma is the most up-to-date training of its type, and in most circumstances will be accepted in place of the older qualifications.

Some older courses now superseded by the CHC52021 course are:

  • CHC52015 - Diploma of Community Services
  • CHC50612 - Diploma of Community Services Work
  • CHC50608 - Diploma of Community Services Work
  • CHC50702 - Diploma of Community Welfare Work
  • CHC50812 - Diploma of Social Housing
  • CHC50808 - Diploma of Social Housing
  • CHC50602 - Diploma of Social Housing
  • CHC51108 - Diploma of Children's Contact Services Work
  • CHC51807 - Diploma of Children's Contact service Work
  • CHC51812 - Diploma of Family Intake and Support Work
  • CHC51808 - Diploma of Family Intake and Support Work
  • CHC51707 - Diploma of Family Intake and Support Work
  • CHC51912 - Diploma of Relationship Education
  • CHC51908 - Diploma of Relationship Education
  • CHC51907 - Diploma of Relationship Education
  • CHC52008 - Diploma of Community Services (Case management)
  • CHC50902 - Diploma of Community Services (Case Management)
  • CHC52212 - Diploma of Community Services Coordination
  • CHC52208 - Diploma of Community Services Coordination
  • CHC42002 - Certificate IV in Community Services (Service Co-ordination)
  • CHC40202 - Certificate IV in Service Co-ordination (Ageing and Disability)

The training can provide the skills for a very wide range of possible professional roles, and open up whole new avenues of employment in the community services sector.

Below are some of the potential Diploma of Community Services jobs and career pathways available to our CHC52021 graduates:

  • Senior Youth Worker
  • Aboriginal Housing Worker
  • Community Development Worker for Social Housing
  • Assistant Community Services Worker
  • Community Work Coordinator
  • Support Facilitator (Disability)
  • Support Facilitator (Community Services)
  • Community Housing Worker
  • Assistant Community Worker
  • Coordinator of Volunteer Work
  • Family Support Worker
  • Disability Team Leader
  • Early Intervention Worker
  • Community Care Manager
  • Care Team Leader
  • Community Access Coordinator
  • Pastoral Care Counsellor
  • Youth Housing Support Worker
  • Housing Manager
  • Welfare Support Worker
  • Case Coordinator (Disability)
  • Housing Assistant
  • Community Recreation Coordinator
  • Community Housing Resources Worker
  • Family Services Coordinator
  • Pastoral Care Worker
  • Community Worker
  • Community Services Coordinator
  • Case Coordinator (Community Services)
  • Aboriginal Neighbourhood House Coordinator
  • Community Program Coordinator

Interested in learning more? We'd love to hear from you. Just reach out to us by phone (0410 140 757), email (info@soliscollege.sa.edu.au), or through the contact page.

Alternatively, if you’ve already keen on studying with Solis and want to apply to do a course, you learn how on our How to Apply pages - whether you’re a local or international student. You can also complete an online Student Enrolment Application - for domestic and international students.

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